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Below FAQ are some common concerns of our clients before purchasing the theme. If you have other questions, please just send it to:
Q: āIs it possible to make the coconut water in powder form ?ā
Yes, So how do we do it? We take water from young south indian coconuts (said to be the most tasty and nutritious coconuts in the world !) at the height of their nutritional content, dry the water using our drying state of the art technology , concentrate and maintain the nutrients & carbohydrates as in the coconut water and pack them in an easy to use solution.
Q: āHow is the Tender Coconut Water Powder mix made and how is it preserved without any preservatives for a year?ā
Our product is made using a unique process where real tender coconut water is made into this final powder mix form It doesn't contain any artificial colours. flavours or preservatives We pack this powdered form in a controlled environment in a special sachet which prevents contact with moisture and ensures the shelf life Once opened it must be used on the same day Forming lumps of powder inside the sachet is normal
Q: āHow to use the Tender Coconut Water Powder mix?ā
Empty the contents of the sachet into a glass. add around 200ml water (cold water will give best results) and mix well using a spoon and serve fresh Do not keep it for later use There's no need to add more sugar. it contains similar levels of sugar as in tender coconut water
Q: āhere can I use the Tender Coconut Water Powder mix?ā
A you can use this for hydration when you work and play after/during your workout in gyms. or in hospitals hotels. canteens etc. It can be used in various recipes of mocktails, cocktails, smoothies. puddings, cakes etc Basically wherever tender coconut water is used you can use our product too just make sure to add water to the powder mix befor you use.
Q: āI am Diabetic , Can I consume this product ?ā
Our product contains the same % of sugar found in coconut water (5%). We are adding best quality pharma grade sulphur free sugar to this product to compensate for the same amount of lost carbohydrates in the process. The glycemic index of both sugar in coconut water and our added sugars are similar . However we suggest you ( diabetic people) get expert opinion from doctors on quantities that can be consumed. We have provided every nutritional detail on our packaging.
Q: āHow do you ensure the quality of this product ?ā
We are taking extreme care right from selection of coconut water to production to quality check & testing to packaging . We have an internal lab which tests each and every batch that is coming out of our unit . Also we have tested our product at various external labs with ISO certification and NABL accredited labs.
Q: āWhen can I expect the refund for my online order that was cancelled?ā
The refund timeline for an Online order is 7-14 business days from the date of refund issued.
Q: āCan I cancel the order once placed, is the refund immediate?ā
Requests for cancellation received after the product has been shipped won't be accepted.
Q: āHow do I use my promo code?ā
Enter your code at the checkout, exactly as it appears.
NOTE: Your code may have a minimum spend (which does not include delivery costs).
Q: āCan I return the items I bought online at one of the stores?ā
As we are dealing with food products we donāt provide a refund if the product is opened and used. If there is a breakage or damage to the product while transportation, necessary refunds will be provided upon investigation on submitting the photos.
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